City of South San Francisco Public Works
Get Help with Your Sewer Bill
Qualifying South San Francisco residents may receive a $76 sewer rebate each program year.
The City offers this program to help eligible residents reduce sewer service costs. The application is simple, and Public Works staff are here to help.
Program year: July 1 through June 30
Apply Online for the Sewer Rebate
Do You Qualify?
You may qualify if you:
- Live in the City of South San Francisco
- Live at the address listed on the application
- Are enrolled in the Cal Water Customer Assistance Program, also called CAP
- Provide the required documents
Not sure if you qualify? Contact Public Works and we will be happy to help.
Before You Apply
Having these documents ready can help speed up your application:
- Completed application
- Valid California Driver's License or Identification Card
- Proof of Cal Water CAP enrollment
- Recent Cal Water bill
- Copy of property tax bill showing your name
Ready to Apply?
Apply in four simple steps:
- Complete the application. Fill out the Sewer Rebate Program application.
- Submit your documents. Include copies of all required documents.
- Wait for review. City staff will review your application and contact you if more information is needed.
- Receive your rebate. Approved applicants receive a $76 rebate per address, per program year.
Start Your Application
Need Help?
Public Works staff can answer questions about eligibility, required documents, or the application process.
Phone: (650) 877-8550
Email: Web-PW@ssfca.gov
Frequently Asked Questions
What is the Low-Income Sewer Rebate Program?
The program provides a $76 sewer rebate to qualifying South San Francisco residents.
How much is the rebate?
The rebate is $76 per address, per program year. The program year runs from July 1 through June 30.
Do I need to apply every year?
Yes. Residents must submit a new application each program year.
Can renters apply?
Please review the application requirements or contact Public Works to determine eligibility.
Can more than one person at the same address apply?
No. Only one rebate is available per address, per program year.
What if my application is incomplete?
Incomplete applications may delay processing. City staff may contact you for additional information.
How do I obtain proof of Cal Water CAP enrollment?
Contact Cal Water or refer to your most recent Cal Water bill for enrollment information.
Who can I contact for assistance?
Contact Public Works at (650) 877-8550 or Web-PW@ssfca.gov.